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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ramona McHenry

August 20, 2025

5  out of  5
rating by Ramona McHenry
"Dean answered all my questions and he was very professional"
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Joan Foster

August 7, 2025

5  out of  5
rating by Joan Foster
"I could not be more pleased with the service we received from Lauren Fowler-State Farm Insurance. Dean Robert’s is simply wonderful…easy to work with and a great communicator. Thank you for making this process so easy!"
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shaun nebling

August 5, 2025

5  out of  5
rating by shaun nebling
"Dean Robert’s was awesome in helping with multiple things with the Insurance today. I look forward To working with him more and adding several different properties and vehicles To State Farm. Thanks, Dean"
We responded:
"We’re thrilled to hear that Dean provided outstanding assistance with your insurance needs today! We’re excited about the opportunity to assist you with adding more properties and vehicles to your coverage. Thank you for choosing State Farm! :)"
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Shirl Wilson

July 30, 2025

5  out of  5
rating by Shirl Wilson
"I love Dean and Lauren. It’s the best customer service experience I’ve ever had in Jacksonville as far as a business is concerned. I’ve been with them off and on for many years and I can honestly say that the customer service has always been top tier. They answer any questions and explain everything to me."
We responded:
"It’s wonderful to hear that we have been able to consistently provide you with top-tier customer service Shirl! We truly appreciate your loyalty over the years and are glad we were able to make sure all your questions are answered and everything is clearly explained. Thank you for being a valued part of our State Farm family!"
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Katonja Riley

July 25, 2025

5  out of  5
rating by Katonja Riley
"Dean Roberts you are awesome 👏"
We responded:
"Thank you so much for the confidence in our team Katonja! We appreciate you!! :)"
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Jasmine Roberts

June 19, 2025

5  out of  5
rating by Jasmine Roberts
"Dean was so amazing! He was extremely patient with helping me understand everything!"
We responded:
"Jasmine, We’re happy to hear he took the time to ensure you felt confident and informed. Thank you for sharing your experience!"
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Priscilla Reed

June 10, 2025

5  out of  5
rating by Priscilla Reed
"Dean made coming back home to State Farm very easy and enjoyable! Thank you Dean!!"
We responded:
"We’re so glad Dean could make your experience smooth and pleasant as you came back to State Farm Priscilla! Your kind feedback means a lot to us. Thank you!"
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Patricia Mills

May 8, 2025

5  out of  5
rating by Patricia Mills
"The service was respectful and professional.The agent was bety friendly and helped me to better understand the insurance process. I highly recommend."
We responded:
"We’re delighted to hear that we provided respectful and professional service while making the insurance process easier to understand. Your high recommendation means a great deal to us, and we’re always here whenever you need assistance!"
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joan mink

May 2, 2025

5  out of  5
rating by joan mink
"Dean was very knowledgeable and through with my need for insurance. Thanks to Dean I now have a fair rate for insuring my vehicle plus I now have added coverage for life insurance. Go talk with Dean, he is the best!!!"
We responded:
"Joan, Thank you so much for your kind words! We're thrilled to hear that Dean was able to provide you with knowledgeable and thorough service, and that you're happy with your coverage. We truly look forward to assisting you with any of your insurance needs in the future!"
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Willie Myers

April 16, 2025

5  out of  5
rating by Willie Myers
"When I first came over save me a lot of money and over the years it’s have been a great relationship with all the personnel all very friendly and will go out there way to help you out"
We responded:
"Thank you so much for your glowing five-star review Willie! We are thrilled to hear that our team has been able to save you money and that you've built a positive relationship with us over the years. Your kind words about our personnel truly reflect the dedication and commitment we strive to provide to all our clients. We appreciate your continued support and look forward to assisting you for many more years to come!"
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wendycabot200553

April 14, 2025

5  out of  5
rating by wendycabot200553
"Amazing people! More like family. Has always been there when we need them. Lauren and the Jacksonville team are the best!!"
We responded:
"Thank you, Wendy! We are so happy that you're pleased with our service and we think of you as family too!"
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A Mo

April 14, 2025

5  out of  5
rating by A Mo
"I’ve had a great experience with Lauren Fowler’s State Farm. Their customer service is always helpful and professional, and they make everything easy to understand. Great atmosphere and great energy. Claims are handled quickly, and I feel confident knowing I’m well covered. Highly recommend Lauren Fowlers State Farm!!!"
We responded:
"Providing helpful and professional customer service is our top priority, and we're thrilled to know that you find our atmosphere and energy to be positive. Your recommendation means a lot to us, and we’re always here for you! Thank you so much for your amazing 5-star review! :) "
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Tom Mayberry

April 4, 2025

5  out of  5
rating by Tom Mayberry
"I've been a customer of Lauren Fowler State Farm for many, many years. Lauren and Dean have always been friendly, personable and attentive to my needs. The advise and guidance I've received from them has been invaluable. All my property, home, cars, motorcycle, and boat is insured with them."
We responded:
"Tom, Thank you so much for your kind review! We're so happy to hear that you've had such a positive experience with us over the years. It's our top priority to provide friendly and attentive service, and we're glad that you feel supported in all your insurance needs. If you ever have any questions or need assistance, don't hesitate to reach out. We look forward to continuing to serve you and your family! :)"
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Mark Lantz

March 29, 2025

5  out of  5
rating by Mark Lantz
"Great Service!!!"
We responded:
"Thank you Mark!!!"
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ila lacina

March 28, 2025

5  out of  5
rating by ila lacina
"Most helpful and great response."
We responded:
"Your satisfaction is our top priority, and we’re here to assist you whenever you need, Ila. Thank you so much for your kind words and for choosing us!"
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Dolly Madison

March 28, 2025

5  out of  5
rating by Dolly Madison
"The Lauren Foweler crew is a class act. They are professional, helpful, and have a thorough knowledge of their product. Great service from people who take time to care."
We responded:
"Thank you so much for your wonderful review, Dolly! Our team takes pride in providing professional and caring service, and it's fantastic to know that it made a difference for you. If you ever need anything else, please don’t hesitate to reach out. We look forward to serving you again!"
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Dennis Hill

March 26, 2025

5  out of  5
rating by Dennis Hill
"Friendly and knowledgeable. Changed agent from the town I live in to this agent due to rudeness from previous agent."
We responded:
"Dennis, we strive to provide friendly and knowledgeable service to all our clients, and it means a lot to us that you noticed. If you ever have any questions or need assistance, don't hesitate to reach out. We’re here to help! Thank you so much for your 5-star review. :)"
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Harriett Sherman

March 21, 2025

5  out of  5
rating by Harriett Sherman
"Great people. I’ve been with them a long time. The staff is top notch and never fails to easily and consistently take care of insurance needs. Highly personally recommend you consider Lauren Fowler State Farm office guys."
We responded:
"Harriett, thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our team. It's our goal to provide top-notch service and meet all your insurance needs, and we're glad to know we've succeeded. We truly appreciate your recommendation and look forward to continuing to serve you for many more years to come! If you ever need anything, don’t hesitate to reach out. :)"
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Makeisha Thomas

March 12, 2025

5  out of  5
rating by Makeisha Thomas
"I just love the staff at this location. Dean is awesome... He is very patient and knowledgeable."
We responded:
"Thank you for your kind words, Makeisha. Please stop by anytime! :) "
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Margaret Gordon

March 10, 2025

4  out of  5
rating by Margaret Gordon
"I have been with State Farm for several years. Presently, I feel very secure with State Farm."
We responded:
"Thank you for your kind words and for being a valued State Farm customer for several years Margaret! We're thrilled to hear that you feel secure with us. Your satisfaction is our top priority, and we’re always here for you! "
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Theresa Jordan

February 25, 2025

5  out of  5
rating by Theresa Jordan
"Very helpful , kind, Informative and to the point . Thank you for everything State Farm ."
We responded:
"Theresa, thank you for the 5-star review! We're delighted to hear that you have had great service. Your support means a lot to us, and we're always here to assist you with anything you need!"
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Margaret Edwards

February 24, 2025

5  out of  5
rating by Margaret Edwards
"I have nothing but good experience at State Farm"
We responded:
"Thank you for your positive feedback, Margaret! If you ever need assistance or have any questions, please don't hesitate to reach out. "
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John Dodson

February 18, 2025

5  out of  5
rating by John Dodson
"Lovely people.thecheeseburgers and tacos are the best!"
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Kevin Davis

February 14, 2025

5  out of  5
rating by Kevin Davis
"Go to dean Robert he hook you up with the best price"
We responded:
"We appreciate your confidence in our team Kevin, thank you for the 5-star review! :) "
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Jim Anderson

February 12, 2025

5  out of  5
rating by Jim Anderson
"VERY GOOD SERVE OVER MANY YEARS, NO WORRIES / NO ISSUES."
We responded:
"We're grateful for your long-term support Jim and are thrilled to hear that you've had a worry-free experience with us! Thank you for taking the time to leave us a 5-star review. :) "