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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angie Williams

March 17, 2026

5  out of  5
rating by Angie Williams
"On time appointment, was greeted at the door, and great customer service!"
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Demetria Young

March 6, 2026

5  out of  5
rating by Demetria Young
"Carmen was very informative and knowledgeable with helping my husband and I with our insurance policy I highly recommend Carmen with your insurance needs"
We responded:
"Demetria, thank you for your wonderful review of State Farm Agent Lauren Fowler’s Team!"
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Alex Fox

March 6, 2026

5  out of  5
rating by Alex Fox
"Great people, great experience and a priceless feeling walking out of their building knowing you are in good and honest hands. Strongly recommend their team"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Lauren Fowler’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Corey Smith

March 4, 2026

5  out of  5
rating by Corey Smith
"Dean at State Farm was able to save me money & was able to double my coverages, along with a whole life term policy. Im greatful for their outstanding services."
We responded:
"We appreciate your review, Corey. We are so happy that you had such a wonderful experience with State Farm Agent Lauren Fowler’s Team here in Jacksonville ! "
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Laketia Reed

February 26, 2026

5  out of  5
rating by Laketia Reed
"I had a great experience, we got me some insurance and sipped coffee while doing it! Awesome experience"
We responded:
"Thanks so much for the fantastic rating, Laketia! We are so glad you had a positive experience with us here on State Farm Agent Lauren Fowler’s Team. If there is anything we can do for you in the future, just give us a shout! "
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James duncan

February 26, 2026

5  out of  5
rating by James duncan
"Great staff! Everyone is nice, friendly and knowledgeable. I switched from All State and saved over $500 a month for the same coverages! It may not work for everyone, but everyone should at least give them a chance!"
We responded:
"Thank you for the great review! We’re glad our team could help you save and provide excellent service. - Lauren Fowler State Farm"
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Alice Pavy

February 25, 2026

5  out of  5
rating by Alice Pavy
"Are you looking for cheaper insurance? Get Dean on the phone now! Dean was the absolute best! He was very thorough and got us extra coverage for less than we were paying with previous carrier."
We responded:
"We appreciate your review, Alice. We are so happy that you had such a wonderful experience with State Farm Agent Lauren Fowler’s Team here in Jacksonville ! "
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Kimberly Burcham

February 18, 2026

5  out of  5
rating by Kimberly Burcham
"This review is about the stellar agent, Dean, that helped my mother and I with my insurance policy. He was amazing at his job and the most knowledgeable agent I have ever worked with when purchasing any kind of insurance policy. Dean walked me through every question and advised and educated me on exactly what is included in each coverage. He is an agent that I would highly recommend working with who truly cares about and takes his time with making sure you know what you are buying and that there is no ground left uncovered. The confidence he gave me in the solidarity of my policy is valuable beyond measure. I can’t say this for every agent at State Farm because my last experience resulted in my having to make a formal complaint with Arkansas Insurance Department which is still under investigation. On that note, just like purchasing anything else, one needs to exercise caution and do your research. Personally, and speaking from experience, I will be going to Dean for all my future insurance needs where I know I will find honesty and integrity."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lauren Fowler’s Team. "
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Sam W.

February 13, 2026

5  out of  5
rating by Sam W.
"Amazing Customer Service!!!!!!"
We responded:
"Thanks so much for the amazing review, Sam! We really appreciate your support here in Jacksonville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Michele Mitchell

February 13, 2026

5  out of  5
rating by Michele Mitchell
"Great service and answered all my questions! Very professional and friendly! Go see my friend Dean Roberts at State Farm!!"
We responded:
"Michele, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lauren Fowler’s Team—we are always here to help!"
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Kinsley Stricklin

February 12, 2026

5  out of  5
rating by Kinsley Stricklin
"Dean was great helping me choose a policy and setting my family up with the best options for us! Very understanding and informative! Highly suggest this agency and everyone there!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lauren Fowler’s Team. "
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Marilyn Eichenlaub

February 10, 2026

5  out of  5
rating by Marilyn Eichenlaub
"Very pleased having State Farm for car & home insurance."
We responded:
"Thanks so much for the amazing review, Marilyn! We really appreciate your support here in Jacksonville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Skea 456

February 10, 2026

5  out of  5
rating by Skea 456
"Very Good Insurance Company❤️"
We responded:
"Thank you! :) Check out our Facebook Page for more great stuff! - Lauren Fowler State Farm"
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Mike Jeffrey

February 5, 2026

5  out of  5
rating by Mike Jeffrey
"Agent Dean Roberts is very professional, knowledgeable and plesant. In short oder he facilitated a new umbrella policy meeting my needs and changes while savings my cost. Great Job Dean..."
We responded:
"Thank you for your kind words about Dean’s service. We’re delighted to hear he was able to help you secure a policy that meets your expectations and offers savings. We look forward to continuing to serve you. - Lauren Fowler State Farm"
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Mary Rorie

February 2, 2026

5  out of  5
rating by Mary Rorie
"Dean is an awesome agent, he got me exactly what I needed for insurance and at a great price.😁"
We responded:
"Awesome to hear Dean got you exactly what you needed! We’re here anytime you need us. Thanks for the great review! 😄 - Lauren Fowler State Farm "
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Christopher Banks

February 2, 2026

5  out of  5
rating by Christopher Banks
"Lauren was great. The previous company I had jumped tremendously. Lauren was able to save me $100/month with extra incentives. We also had a great conversation while taking care of business. Customer service is a 10/10. Thanks Lauren!"
We responded:
"Thanks so much for the awesome review! We’re really glad Lauren could save you some $$ and make the whole process easy and fun :) . We’ll definitely let her know you appreciated the great service. - Lauren Fowler State Farm"
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Rosie Calhoun

January 30, 2026

5  out of  5
rating by Rosie Calhoun
"Excellent service."
We responded:
"Thank you, Rosie! We appreciate you! - Lauren Fowler State Farm"
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Jon Nguyen

January 30, 2026

5  out of  5
rating by Jon Nguyen
"Dean was a great help. Made paying my bill easy. Thanks State Farm."
We responded:
"Thanks so much! Glad Dean could make paying your bill super easy. We really appreciate you choosing Lauren Fowler State Farm!"
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Ndia Keaton

January 30, 2026

5  out of  5
rating by Ndia Keaton
"Great Customer Service from Mr. Dean! He explained every piece of information to me that was needed to be explained about my Car Insurance and Life Policy as well! You guys should definitely get insurance with StateFarm! They are definitely here to help you! Thank you again Mr. Dean!"
We responded:
"Thank you for your kind words! We're glad Mr. Dean could help explain everything clearly. We appreciate your recommendation and are always here to assist you. Thanks for choosing Lauren Fowler State Farm!"
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Anaee Nacole

January 27, 2026

5  out of  5
rating by Anaee Nacole
"So I went in about a week ago with questions for Laura Fowler. She was unavailable but Dean was. The fact than an agent can help me with my issues was already a plus. Dean was very knowledgeable and broke everything down for me about our families life insurance policies. By the time I left I had switched over my car insurance policies and added a whole extra life insurance plan on to my portfolio. Dean was able to get me 4xs the amount of coverage ( 100k instead of 25k) on each vehicle plus add on an additional 25 k life insurance. All three of my vehicles covered and a policy for $303 a month. I was previously paying $384 for 1/4th of the coverage and no life insurance policy with GEICO. I had been with GEICO for almost 2 decades with no accidents or tickets. Even without the life insurance policy my insurance was reduced by well over $100 a month with 4xs the coverage. He also made sure before I left I understood each policy what it covered and how it worked. He was very patient with me and his energy told me he loved what he does. Even sent videos 4 minutes or less for reference. If you need insurance this is the place to go and tell them I sent you."
We responded:
"Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Dean was able to assist you so effectively and provide clarity on your insurance options. It's wonderful that you were able to increase your coverage significantly while lowering your monthly premium—and to add life insurance for your family’s peace of mind. We appreciate your trust and recommendation, and we look forward to continuing to help you with your insurance needs! - Lauren Fowler State Farm"
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Kay M

January 23, 2026

5  out of  5
rating by Kay M
"We’ve had an amazing experience with Lauren Fowler’s State Farm! Lauren, Carmen, Hailey, and Dean are always friendly, professional, and incredibly helpful, and they make everything easy to understand. Claims are handled quickly, and I feel confident knowing I’m well covered. Highly recommend!"
We responded:
"Thanks so much for the awesome review! We’re really glad our team makes everything easy and helped you feel confident with your coverage. If you ever need anything, we’ve got your back! We appreciate you recommending us! - Lauren Fowler State Farm"
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A Mo

January 23, 2026

5  out of  5
rating by A Mo
"We’ve had an amazing experience with Lauren Fowler’s State Farm! The team is always friendly, professional, and helpful, and they make everything easy to understand. Claims are handled quickly, and I feel confident knowing I’m well covered. Highly recommend!"
We responded:
"Providing helpful and professional customer service is our top priority, and we're thrilled to know that you find our atmosphere and energy to be positive. Your recommendation means a lot to us, and we’re always here for you! Thank you so much for your amazing 5-star review! :) "
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Jeremy Brannen

January 22, 2026

5  out of  5
rating by Jeremy Brannen
"Hailey was fantastic & very helpful with everything from the intial payment to the setup of the online app. Even helped to get a quote for my mother in law to switch as well. 10/10 would recommend."
We responded:
"Jeremy, thank you so much for your kind words! We're thrilled to hear that Hailey provided you with excellent service from start to finish. We appreciate your recommendation and are glad we could assist your mother-in-law as well. If you ever need anything else, don’t hesitate to reach out!"
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kyle cotton

January 16, 2026

5  out of  5
rating by kyle cotton
"Great people! Great service!"
We responded:
"Thank you so much for the confidence in our team Kyle! We appreciate you!! :) "
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Tristan Ambeau

January 16, 2026

5  out of  5
rating by Tristan Ambeau
"The best insurance agency! They do great work and you can tell they care for the clients they serve! Chrystol and Hailey are wonderful, if you are looking for a new insurance agency look no further !!!"
We responded:
"Thank you for your kind words! We’re proud to serve our clients with care and dedication. Your support means a lot to us! - Lauren Fowler State Farm"